Cápsulas do Norte is aware of its responsibility to comply with the provisions of the General Data Protection Regulation, approved by Regulation (EU) 2016/79 of 26 April 2016.

Cápsulas do Norte is therefore committed to guaranteeing the protection of personal data made available to it, and has adopted various technical and organisational security measures to protect personal data against any form of unlawful processing.

The company is also committed to continuous improvement in its procedures and techniques, and is therefore constantly open to suggestions from users.

These Privacy Terms and Conditions apply exclusively to the processing of personal data collected by the company through its website.

1 Purpose of treatment

Personal data is collected exclusively for the purposes indicated:

• response to contact requests;
• commercial management of contact requests;
• response to requests for quotes via online forms on the website.

2. personal data collected

The data collected is limited to the name, e-mail address and other data included in the different forms published on the website.

3. retention period

The personal data collected will be kept for as long as the data subject consents for the purposes set out in 1.

4. sharing personal data

The personal data collected may be shared for hosting and backup on servers located in Portugal.

5. rights of the owners

In order to access, correct, add to, update, delete or change the consent to communications, the data subject should contact the Company via e-mail at info@capsulasnorte.pt. Such requests will be dealt with as soon as possible.

You can also use this form of contact for any clarification or suggestion about these terms and conditions.

6. links to partner sites

The Cápsulas do Norte website may contain links to third-party/partner websites. These sites are not under the control of the company and it is not responsible for the content of any of these sites. Users of the Cápsulas do Norte website are advised, when accessing other sites, to consult the pages within those sites that refer to their privacy policies.

7 Cookies

When browsing the Cápsulas do Norte website, cookies are used which, however, do not collect information that identifies the user. General information is collected, namely how users arrive at and use the sites. The information collected is used for the purposes of monitoring the number of visits and statistical studies, as well as to ensure that the website functions correctly and to facilitate navigation and improve the user experience.

The use of cookies allows browsing on wesbite to be constantly optimised in order to provide a high quality experience that surpasses the quality obtained on the user's previous visit.

8.Contents

The reproduction, transfer, distribution or storage of content from our website without prior consent is prohibited. The contents of this web address are subject to change without prior notice.All texts and images are strictly reserved under the terms of copyright for the inner world. Any partial or total reproduction is prohibited.

9. access to the website

Cápsulas do Norete is not responsible for damages arising from malfunctions, computer viruses or operating system interruptions that may prevent access to the website.

10.Changes to the Terms and Conditions of Privacy

These Privacy Terms and Conditions may be amended or revised, without prior notice, as a result of legislative or regulatory requirements in accordance with the law in force. Any significant changes to these terms will be duly communicated to users on the Cápsulas do Norte website.

As the Terms and Conditions described may be revised from time to time, Cápsulas do Norte recommends that users visit this address regularly.

COOKIE POLICY

1) What are cookies?

These are very small files that contain information relevant to browsing this website. These files are loaded by the device used to access this website (smartphone, computer, tablet, etc.) via the web browser during the user's visit to the website.

Cookies make it possible:

• Ensuring the correct functioning of web pages.
• Save user preferences (e.g. chosen language, font size, etc.).
• Obtain information about the browsing experience provided to the user.
• Obtain anonymous statistical information about the pages visited by users and the time spent on the website.

2 Purpose of using Cookies

The purposes of using Cookies on this website are:

• Make sure it works properly
• Facilitate navigation and improve the user experience.

The use of cookies allows the navigation of the website to be constantly optimised in order to provide a high quality experience that surpasses the quality obtained on the user's previous visit.

3. typology and functionality

According to their permanence, cookies can be divided into two types:

Session cookies:

• They expire the moment the web browser window is closed. They are used to link the user's actions during the session.

Persistent cookies:

• They expire when their task or function is fully performed, their validity expires or they are manually removed by the user. They will be reactivated on each visit to the website.

According to their purpose, they can also be categorised as follows:

Strictly necessary or essential:

• They are essential cookies for the functioning of the website. They are responsible for ensuring the correct functioning and visualisation of the website. They are activated in response to user actions such as the login procedure or filling in forms.

Performance:

• Dedicated to collecting statistical data on the performance of the website. No user data is collected, only parameters of possible errors or the performance of new functionalities that may be being or have been implemented on the website.

Functionality:

• They are mainly used to support the functionalities of the website and may store some user information, such as the language chosen, personalisation of the customer area, etc.

Advertising or specific targeting:

• It is used to record the pages the user has viewed and the links they have followed, in order to provide the user with the most relevant or interesting advertising content. This information may be shared with third parties and used to evaluate the success rate of advertising campaigns.

Note: Third-party websites may contain this type of cookie over which we have no control.

6 Cookies used

Cookies are currently used on the Cápsulas do Norte website.

7.blocking the use of cookies

If the user wishes, they can deactivate the browser's cookie functionality or limit the use of cookies for a particular service.

Usually, all changes to the web browser regarding how cookies are used and/or accepted can be made in the “Options” or “Browser Preferences” section.

Here are the instructions for blocking the use of cookies for the most common internet browsers:

Google Chrome:

• http://support.google.com/chrome/bin/answer.py?hl=pt&answer=95647

Internet Explorer:

• http://windows.microsoft.com/pt-pt/windows7/how-to-manage-cookies-in-internet-explorer-9

Mozilla Firefox:

• https://support.mozilla.org/pt-PT/kb/ativar-e-desativar-cookies-que-os-websites-utiliza

Apple Safari:

• https://support.apple.com/pt-pt/HT201265

Users can choose not to share their data with Google services. To do so, they should access the Ads Preferences Manager and the Analytics Opt-out Browser Add-on.

In addition to the means described above for the different internet browsers, the user can also use specific tools for processing cookies.

8.Consequences of blocking cookies on the website

If the cookies used on this web address are partially or totally blocked, some functionalities and/or services may stop working correctly or behave differently than expected.

If you block the use of cookies on this website, it is very likely that you will no longer be able to access certain areas of the website or that your browsing experience will be considerably reduced.

10.Changes to the Cookie Policy

Cápsulas do Norte reserves the right to modify this Cookie Policy in line with legislative or regulatory requirements in accordance with the law in force.

All significant changes to this policy will be duly communicated to users of the website.

As the Cookie Policy may be revised from time to time, Cápsulas do Norte recommends that users visit this address regularly.

The modified Cookie Policy will come into force from the date of revision, this date being visible at the top of the page.